The housekeeping department performs daily cleaning and routine maintenance. We work in conjunction with the facilities department on major capital projects as well as numerous smaller landscape projects throughout the year.
Services
Our services include daily cleaning of bathrooms, offices, classrooms, laboratories, auditoriums, lecture halls, dining areas, kitchens, conference rooms, corridors and common areas. Tasks include: vacuuming of carpets, glass cleaning, dusting, wiping (vertical & horizontal surfaces), daily removal of recyclable materials (cardboard, plastic, metal, paper, furniture and electronic machines), daily removal of trash and medical waste to designated locations, furniture cleaning (chairs, couches, tables and window blinds), carpet-care projects, hard floor-care projects and moving requests.
We also perform exterior and interior event set ups and breakdowns, including pre-event preperations in conjunction with food services and post-event clean ups; internal moves of furniture, boxes and file cabinets and laboratory clean outs and detail cleaning for new occupancy in collaboration with the environmental health & safety department.
FAQs
Q: We would like to schedule cleaning of the refrigerator in our break room/kitchen
A: Housekeeping does not provide this service
Q: How do we discard our refrigerator?
A: Contact Engineering Refrigeration to remove Freon gas. After Freon gas is removed, complete Housekeeping work order to request equipment discard
Q: We have light bulbs that are out. How do we get them replaced?
A: Engineering Operations x3000 would be able to assist
Q: We need boxes for our move
A: Housekeeping does not provide or store empty boxes
Q: We have a pest control issue
A: Housekeeping will schedule an appointment with the exterminator
Q: How can I get my carpet cleaned or shampooed?
A: Complete and submit a housekeeping work order. Note that most carpets are cleaned during the evening hours and requests can take up to 2 weeks to accommodate.
Q: I need to have a set up done. Who do I talk to?
A: Talk to any custodial manager. A work order should be submitted in a timely matter
Q: We need trash cans for our office
A: Contact your office Administrator, Housekeeping only provide trash receptacles for common areas (hallways, bathrooms, etc.)
Q: How can I get my personal belongings or furniture moved?
A: All required work can be requested by submitting a housekeeping work order.
Q: Where do we discard used ink toners/batteries?
A: Safety Office has a drop-box for rechargeable batteries - Alkaline batteries are thrown into regular trash
Toners can be mailed back to HP or Sustainable Earth
Q: Is there a storage space for files?
A: Yes, follow the instructions below for moving files/file cabinets to Rhinelander storage
1. Complete Housekeeping work order form to move items
2. Contact Housing manager (ext.3552) to coordinate move date with Rhinelander personnel
3. Remove contents from top two first file drawers and store in file boxes prior to move
4. Complete storage label and attach to each file cabinet
Please fill out Housekeeping Work Order or send your completed form to:
Belfer 108, or fax to extension 8905.