Help with PDF
Multiple Versions of Adobe Acrobat or Reader
Having multiple versions of Adobe Reader installed on the same system can cause plug-in conflicts.
Microsoft Edge
- Microsoft Edge has a built-in PDF viewer enabled by default, which opens the file directly in your
browser
window. To disable the built-in viewer, enter edge://settings/content/pdfDocuments?search=pdf in the address bar and
enable
"Always open PDF files externally".
Google Chrome Browser
- Google Chrome has a built-in PDF viewer enabled by default, which opens the file directly in your
browser
window. To disable the built-in viewer, enter chrome://settings/content/pdfDocuments?search=pdf in the address bar and
enable
"Download PDFs".
Mozilla Firefox Browser
Other Solutions
- Disable Display PDF in Browser and Fast Web View
- Close all browsers. Open Adobe Reader. Choose Edit>Preferences>Internet. In the ‘Web
Browser
Options’ section, uncheck ‘Display PDF in browser’ and uncheck ‘Allow Fast Web View’.
Click
‘OK’ to confirm the change.
- Download and Install the latest version of
Adobe Reader.
Mobile Devices
Mobile devices do not support XFA-based PDF forms. XFA-based PDF forms allow users to fill-in and save
PDF forms
locally. Please use your desktop/laptop to download the file directly to your local drive and open the
file
using Adobe Reader.